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Athabasca University

Where to Find Help

RETURN TO THIS PAGE Where to Find Help

24/7 LIVE CHAT help is available at the VitalSource Support page. Click the orange Help button in the lower right corner of that page.

The AU VitalSource Bookshelf ® Video Tutorials page is a collection of simulations that cover a wide range of how-to issues for online, downloadable, and mobile versions of Bookshelf,  including instructions on how to print pages, search, cite passages, manage notes and highlights, and use other features. There is also a transcript link below each video. Click the arrow to see a text version of the instructions covered in the video.

You can also review the eText Frequently Asked Questions and Technical Requirements.

If you have any questions or difficulties accessing or downloading your eText, contact; Faculty of Business, Faculty of Science or the Help Desk.

Updated March 02 2018 by Student & Academic Services

AU, CANADA'S OPEN UNIVERSITY, is an internationally recognized leader in online and distance learning.